Return & Exchange Policy

We aim to ensure a smooth and reliable shopping experience for all customers.

Return Eligibility

Products may be eligible for return if:

• Returned within the allowed return window
• Unused and unwashed
• Original tags and packaging intact
• Not damaged after delivery

Non-Returnable Items

Certain items such as clearance products or personalized products may not qualify for return.

Exchange Process

Size exchanges are subject to product availability.

Refund Timeline

Approved refunds are generally processed within 5–7 business days.

Damaged or Wrong Products

If you receive damaged or incorrect items, contact support immediately with product images and order details.

Return Abuse Prevention

Repeated fraudulent return behavior may result in account restrictions.